Voice & Collaboration
Customers judge a business by how easy it is to reach. Polaris helps you evaluate phone, messaging, video and mobile options that keep your team connected — at the desk, in the field or at home.
Common challenges
You don't need to know the technical cause. Describing what's happening is enough to start.
Solutions
How it works
Unified communications as a service (UCaaS) moves your phone system to the cloud. Calls, voicemail, messaging and video work from desk phones, computers and mobile apps, using the same business number.
Potential benefit
One system that adapts as your team grows, moves or works remotely.
How it works
Incoming calls and messages are routed to the right person, queued when everyone is busy and measured, so you can see what customers experience.
Potential benefit
Fewer missed conversations and clearer insight into customer demand.
How it works
Calling, team chat, business texting and video meetings are brought together so conversations don't scatter across separate apps.
Potential benefit
Less switching between tools and fewer dropped hand-offs.
How it works
If your team already uses Microsoft Teams, business calling can be added so staff make and take external calls inside Teams.
Potential benefit
Calls live in the tool your team already opens every day.
How it works
Company phones, plans, tablets and hotspots are planned together, with the coverage, devices and management your workforce needs.
Potential benefit
A mobile setup that is easier to manage and fits how people work.
Benefits depend on your business, location and the options available to you. Polaris never promises specific savings or results.
Polaris Intelligence asks a few plain-language questions about how your business runs and what's happening today.
You receive a preliminary Technology Plan explaining what we heard, what we found and what we recommend — before sharing any contact details.
A Polaris advisor can review the plan with you and helps verify which providers and options are actually available at your locations.
Start a conversation about your team's mobile phones, plans, tablets and hotspots.
No contact details needed to start. You'll see your Technology Plan before anyone reaches out.
Evaluate My Phone System
