Connectivity & Networking

A network your business can count on.

Your internet connection and internal network carry nearly everything your team does — phones, payments, cloud software and customer service. Polaris helps you understand what your business actually needs and compare the connectivity options that fit.

Common challenges

Does any of this sound familiar?

You don't need to know the technical cause. Describing what's happening is enough to start.

  • The internet slows down or drops at the times it matters most
  • One outage stops phones, payments and core software at once
  • Wi-Fi works in some parts of the building and not others
  • Each location is set up differently and hard to manage
  • It's unclear whether you're paying for the right type of connection

Solutions

What's available, in plain language.

Shared business internet and dedicated fiber

How it works

Shared business internet uses capacity shared with other customers in the area and is a practical fit for many offices. Dedicated internet gives your business its own reserved connection, with consistent speeds in both directions and stronger service commitments.

Potential benefit

A connection matched to how your team actually works, rather than a guess.

SD-WAN

How it works

SD-WAN is software that manages several internet connections together. It watches each connection's quality and routes important traffic, such as calls, over the healthiest path.

Potential benefit

More consistent performance for the applications your business relies on.

Network redundancy and failover

How it works

A second connection — often from a different type of service, such as wireless — sits ready. If the main connection fails, traffic moves to the backup automatically.

Potential benefit

Critical work can keep running when the primary connection goes down.

Managed Wi-Fi and networking

How it works

Business-grade access points and switches are designed for your space and monitored, so coverage gaps and failing equipment are found and addressed.

Potential benefit

Reliable coverage where people work, and separate networks for guests and staff.

Multi-location connectivity

How it works

Every site is connected in a consistent way so locations can share systems securely and be managed from one view.

Potential benefit

Simpler management and a clear standard for opening new locations.

Benefits depend on your business, location and the options available to you. Polaris never promises specific savings or results.

Signs it's time to take a fresh look

  • Your connection was chosen years ago and the team or software has changed since
  • You have no backup if the main connection fails
  • You've added cloud phones, payments or video meetings to the same line

What we'll want to understand

  • How many people and devices use the connection, and for what
  • Which systems stop working when the internet goes down
  • Whether any locations share systems or files
  • Upcoming moves, expansions or new locations

How Polaris helps

  1. 01

    Discovery

    Polaris Intelligence asks a few plain-language questions about how your business runs and what's happening today.

  2. 02

    Recommendations

    You receive a preliminary Technology Plan explaining what we heard, what we found and what we recommend — before sharing any contact details.

  3. 03

    Advisor consultation

    A Polaris advisor can review the plan with you and helps verify which providers and options are actually available at your locations.

Tell Polaris what's happening.

No contact details needed to start. You'll see your Technology Plan before anyone reaches out.

Assess My Network